Shipping policy
Shipping Policy
Processing Time
Orders are processed within 1–3 business days after payment confirmation. During periods of high demand, processing times may be slightly extended.
Shipping Times
Estimated delivery times:
- United Kingdom: 5–10 business days
- Europe: 7–14 business days
- United States: 7–15 business days
- International: 10–20 business days
Delivery times are estimates and may vary due to customs procedures, courier delays, or unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Tracking information may take up to 48 hours to update.
Incorrect Address Information
Customers are responsible for providing accurate shipping information. YUNME is not responsible for delays or lost parcels resulting from incorrect addresses supplied at checkout.
Lost or Delayed Shipments
If your package has not arrived within the estimated delivery period, please contact our support team and we will work with the courier to resolve the issue.